SMS Limits can be set per day and/or per month, and they're an effective way to:
▶ Control your usage.
▶ Prevent user error whereby a user might upload a misconfigured file with many more recipients than intended.
▶ Prevent machine error whereby an integrated, automated system might send more messages than intended.
Important:
Setting an SMS limit means that the account can only send SMS messages up to the specified hourly or daily volume limit.
You don't want to limit your account from sending important messages, so use common sense when setting the limit.
Any messages exceeding this limit will be marked as Discarded in the log reports and will need to be resent once the next window opens or the limit is increased by an administrator.
Messages marked as discarded won't be resent automatically in the next SMS window and will need to be re-triggered manually in order to resend.
You could look at past messaging trends when calculating, but beware of seasonal changes in sending patterns and organic increases due to business growth.
How to Set or Edit the SMS Limit
1. In the menu, click on the Settings menu item, then select Messaging Settings:
2. Find where it says SMS Limit, and click on the Edit icon.
3. Enter a value in either the Per day or Per month text area.
4. Now click Save and you're done.
Note - To reset the limit back to Unlimited, simply repeat this process but delete the values in each field and click Save.