Scheduling Messages

1. In the menu, click on the    icon, then select New Message:

2. Choose your recipients and write your message.

3. Name your campaign if required.

4. In the Message Details section, click on the Schedule dropdown and select Schedule for later:

5. Select the date and time for the message to send, as well as confirm the time zone - this will default to the time zone in your account settings.

6. Click Schedule in the bottom right to save the message and trigger the scheduling.

If you're sending to a large volume of recipients, it might be a good idea to stagger your send - particularly if you're forwarding the replies to a mobile, or want to be able to manage replies via the inbox. This is so that you don't inadvertently become inundated with responses all at once.

1. To stagger your send, complete steps 1-3 as above.

2. Now in the Message Details section, click on the Send period dropdown and select Send messages over a period of time:

3. Nominate the number of hours to space out your message sending - the total number of outgoing messages will be evenly spaced and sent over this time period, so make sure you consider the volume of recipients when deciding the number of hours; the larger the campaign, the longer the send period.

4. Click Schedule in the bottom right to save the message and trigger the staggered sending.

1. Complete steps 1-5 as above.

2. When you select the option to schedule your message, an additional option appears to set recurring messages. In the Message Recurrence section, click on the dropdown and select Schedule message to repeat:

3. Select the frequency at which you want the message to repeat - Daily, Weekly, Fortnightly, Monthly or Annually.

4. Select the termination date for the message cycle - confirmation of the termination date and the number of message occurrences will be displayed underneath.

5. Click Schedule in the bottom right to save the message and trigger the scheduling and recurrence.

You can pause, delete and edit message schedules, as well as edit the content of scheduled messages without having to start a new message cycle

1. In the menu, click on the    icon, then select Scheduled:

2. You'll see a list of all scheduled messages appear on the right. Click on the three dots on the right of the campaign you want to edit and select Pause and Edit - you can delete the schedule by clicking Delete in this menu.

3. You'll then be asked to confirm that you want to Pause the schedule and make Edits. Click the Pause & edit button in this pop-up to continue:

4. This will now take you to the familiar New Message screen; however this time the screen is titled Edit Message. Make the changes you want, and then click Save & Resume to save your changes and re-activate the message schedule, or Save & Pause to save your changes but keep the schedule paused until you re-activate it later.