Sending & Receiving

Writing & Sending Messages

• Delivery receipts
• Campaign status notifications
• Sending SMS campaigns
• Quick message
• Scheduling and staggering messages
• How to send a file (SMS+URL)

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Receiving Messages

• Inbox
• Assigning conversations via the inbox

Templates

• Creating & managing SMS templates
• Sharing SMS templates

Email to SMS

• Email to SMS registration
• Email to SMS settings
• Sending a message via Email to SMS

Short Codes

• Short codes overview
• Short code application form
• The difference between short codes & long codes
• When to use a Short code vs Long code
• The difference between Zero Rated codes & Standard Rated codes

Compliance & Opt-Outs

• SMS compliance & best practice
• Spam & Opt-Out Resources
• Opt-out (unsubscribe) management

Mobile Landing Pages (MLPs)

• Mobile Landing Pages Overview
• Create & Send a Mobile Landing Page (MLP)
• Preparing content for your Mobile Landing Page
• Sending unique Barcodes to a list of recipients with Mobile Landing Pages
• Mobile Landing Page FAQs

Use Cases & Industry Templates

• Use Case Summary | Appointment Reminders
• Use Case Summary | Billing & Payments
• Use Case Summary | Education
• Use Case Summary | Healthcare
• Use Case Summary | Retail