So you're new to the Spark eTXT messaging portal? We've put together a list of all the basics to make it as straight forward as possible to get you set up and ready to begin sending messages.
Character Limits: the first, and probably most important thing to look at is character limits. Messages that exceed the character limit of a single text can double or even triple the cost of sending your message – learn more about this here.We highly recommend sharing this article about character limits with anyone in your organisation using the eTXT messaging portal.
Configure your settings: your account settings are important in making sure your messages are sent correctly –this article overviewwill help you navigate and configure your settings.
Are you sending the same kind of messages on a regular basis? If you are, setting up templates is an easy solution to increase efficiency, while also ensuring your messages are consistent regardless of which user in your organisation is sending messages from the eTXT messaging portal –learn how to set up templates here.
Are you messaging the same people on a regular basis? If you are, creatingContacts and Contact Listswill save you time and make managing conversations a breeze.
Do you want to send messages from your emails? This is possible using the eTXT messaging portal's Email to SMS feature –learn more about this here.
Do you want to delay sending your message, or set your message to send on a recurring basis (e.g. Monthly)? It’s super easy to set this up using the message scheduling feature–learn how to schedule messages here.
Do you want to send links or documents in your text message? Using attachments will allow you to do this - learn how to add shortened links here and documents here.